Careers at Good Games

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive
range of board, trading card, and roleplaying games and accessories. We also pride
ourselves on building communities and providing a premium organised play experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking enthusiastic individuals to join our team at Good Games as a Store Manager. In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail / organised play spaces.

As the Store Manager at Good Games Australia, you’ll be the heart and soul of our store! Your day-to-day will include making sure we open and close smoothly, and you’ll be involved in a variety of fun and fulfilling tasks, such as:

• Leading a small, passionate team: You’ll help recruit, supervise, and develop our awesome staff, making sure everyone is motivated and thriving.
• Managing inventory: You’ll keep our shelves stocked and organized, overseeing ordering, stock rotation, and merchandising to create an inviting atmosphere.
• Running in-store Organised Play programs: You’ll foster our gaming community and organise events that bring players together and keep them coming back for more.
• Marketing magic: You’ll brainstorm and execute creative marketing initiatives to promote our store and engage with our customers.

Skills & Experience

We want someone who is not just self-motivated but also passionate about gaming and the community. Here’s what we’re looking for:

• A team player who thrives in a collaborative environment.
• Experience managing a team and directly supervising staff.
• Background in retail, with a knack for excellent customer service.
• Strong communication and problem-solving skills.
• A keen eye for detail, with the ability to keep cool under pressure.
• Tech-savvy with solid computer skills.
• A proactive attitude and a desire to take ownership of your store’s success.
• You should enjoy what you do—after all, it’s all about having fun!
• A love for tabletop games and a good understanding of MTG and other popular trading card games.
• Previous management experience, especially in gaming or events, is a big plus!

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Staff discount available
• Flexible work hours

Apply Now

Please email your CV and cover letter to: woden@goodgames.com.au

Your cover letter should include your reasons for applying for the Store Manager Role and address any prior experience you have working in retail and/or events management.

Please also include your background with tabletop gaming/Trading Card Games if any, and tell us what your favourite TCG/tabletop game is!

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive range of board, trading card, and roleplaying games and accessories. We also pride ourselves on building communities and providing a premium in store experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking an enthusiastic individual to join our team at Good Games as the Assistant Store Manager! In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail spaces and management of the team.

As a Retail Store Assistant Manager, you will ensure the store opens and closes are run smoothly and efficiently. Your responsibilities will include:

• Ensure stock levels are well maintained – assist the store manager in ordering and receiving stock for the store.
• Oversee the merchandising of stock, as well as general tidiness of the store.
• Acts as the most senior staff member responsible for the store in the absence of the store manager.
• Direct other staff members in the performance of their daily duties.
• Handle customer concerns and complaints.
• Perform financial responsibilities for the store including banking and reporting.
• Communicate with our head office and other entities within the company.

Skills & Experience

Who Are We Looking For?

• A strongly self-motivated individual with a desire to grow with our business.
• Works well in a team.
• You must have management experience including direct supervision of other staff.
• Have retail experience and excellent customer service skills.
• Have superior communication and problem solving skills, along with a good eye for detail.
• Work well under pressure in a fast paced environment.
• Have good time management skills
• You have solid computer skills and are generally technical savvy.
• You have a willingness and desire to take ownership of your store.
• Have weekend and late night availability
• You feel it is important that you enjoy your work.
• You can fly…ok, we just wanted to see if you were paying attention.

And as a bonus you should be….

• A gamer and love tabletop games!

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Staff discount available
• Flexible work hours

Apply Now

If this interests you, please send your resume and cover letter to woden@goodgames.com.au

Your cover letter should include your reasons for applying for the Assistant Store Manager Role and address any prior experience you have working in retail and/or events management.

Please also include your background with tabletop gaming/Trading Card Games if any, and tell us what your favourite TCG/tabletop game is!

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive range of board, trading card, and role-playing games and accessories. We also pride ourselves on building communities and providing a premium in store experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking an enthusiastic individual to join our team at Good Games as our Team Leader! In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail spaces and management of the team.

As a Retail Team Leader, you will ensure the store opens and closes are run smoothly and efficiently. Your responsibilities will include:

• Ensure stock levels are well maintained – assist the store management team in ordering and receiving stock for the store.
• Oversee the merchandising of stock, as well as general tidiness of the store.
• Direct other staff members in the performance of their daily duties; ensuring task lists are completed and staff are delegated to appropriate tasks and roles.
• Handle customer concerns and complaints.
• Communicate with our head office and other entities within the company.
• Provide feedback of team performance to the Store Manager and Assistant Store Manager.
• Provide upkeep of the store’s social media pages.

Skills & Experience

• A strongly self-motivated individual with a desire to grow with our business.
• Works well in a team.
• You must have management experience including direct supervision of other staff.
• Have retail experience and excellent customer service skills.
• Have superior communication and problem solving skills, along with a good eye for detail.
• Work well under pressure in a fast paced environment.
• You have solid computer skills and are generally technical savvy.
• You have a willingness and desire to take ownership of your store.
• You feel it is important that you enjoy your work.
• You can fly…ok, we just wanted to see if you were paying attention.

And as a bonus you should be….

• A gamer and love tabletop games!

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Staff discount available
• Flexible work hours

Apply Now

Please email your CV and cover letter to: joshua.curley@goodgames.com.au

Your cover letter should include your reasons for applying for the Team Leader role and address any prior experience you have working in retail and/or events management.

Please also include your background with tabletop gaming/Trading Card Games if any, and tell us what your favourite TCG/tabletop game is!

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive
range of board, trading card, and roleplaying games and accessories. We also pride
ourselves on building communities and providing a premium organised play experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking enthusiastic individuals to join our team at Good Games as Retail Assistants. In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail / organised play spaces.

Skills & Experience

Customer Service

• You’ll need to be aware of the store’s procedures and policies so that you can answer customer enquiries.
• You’ll need to be confident in greeting customers and selling to them in appropriate ways.
• You will also need to help customers find items on the Sales Floor. The sales floor of most shops is constantly rotating based on current stock and promotions.
• Retail Assistants have to be aware of each product’s location and maintain product knowledge for items sold in the shop.
• Inform customers of current promotions. You’ll be part of the shop’s sales force. You must maintain knowledge of the current promotions and ensure every customer you interact with is aware of the promotions.

Process and Back Stock Shipment

• At Good Games, Retail Assistants work on the stock team to receive shipments each day. Part of these duties will include scanning in the boxes and processing the products based on company standards.

Perform Opening and Closing Housekeeping Tasks

• You’ll be performing basic housekeeping tasks necessary to get a store back in shape after a day of business. This includes windexing windows and mirrors, dusting fixtures, and vacuuming/mopping the shop floor amongst other cleaning. It also involves restocking the shop floor, and ensuring all products are merchandised according to company standards.

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Staff discount available
• Flexible work hours

Apply Now

Please email your CV and cover letter to: woden@goodgames.com.au

Your cover letter should include your reasons for applying for the Casual Retail Shop Assistant Role and address any prior experience you have working in retail and/or events management.

Please also include your background with tabletop gaming/Trading Card Games if any, and tell us what your favourite TCG/tabletop game is!

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive
range of board, trading card, and roleplaying games and accessories. We also pride
ourselves on building communities and providing a premium organised play experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking enthusiastic individuals to join our team at Good Games as Retail Assistants. In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail / organised play spaces.

Skills & Experience

Customer Service

• You’ll need to be aware of the store’s procedures and policies so that you can answer customer enquiries.
• You’ll need to be confident in greeting customers and selling to them in appropriate ways.
• You will also need to help customers find items on the Sales Floor. The sales floor of most shops is constantly rotating based on current stock and promotions.
• Retail Assistants have to be aware of each product’s location and maintain product knowledge for items sold in the shop.
• Inform customers of current promotions. You’ll be part of the shop’s sales force. You must maintain knowledge of the current promotions and ensure every customer you interact with is aware of the promotions.

Process and Back Stock Shipment

• At Good Games, Retail Assistants work on the stock team to receive shipments each day. Part of these duties will include scanning in the boxes and processing the products based on company standards.

Perform Opening and Closing Housekeeping Tasks

• You’ll be performing basic housekeeping tasks necessary to get a store back in shape after a day of business. This includes windexing windows and mirrors, dusting fixtures, and vacuuming/mopping the shop floor amongst other cleaning. It also involves restocking the shop floor, and ensuring all products are merchandised according to company standards.

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Staff discount available
• Flexible work hours

Apply Now

Please email your CV and cover letter to: joshua.curley@goodgames.com.au

Your cover letter should include your reasons for applying for the Casual Retail Shop Assistant Role and address any prior experience you have working in retail and/or events management.

Please also include your background with tabletop gaming/Trading Card Games if any, and tell us what your favourite TCG/tabletop game is!

About the Role

Good Games is Australia’s largest chain of tabletop gaming stores, offering an extensive
range of board, trading card, and roleplaying games and accessories. We also pride
ourselves on building communities and providing a premium organised play experience.

Are you passionate about providing exceptional customer service in a dynamic retail environment? We’re seeking enthusiastic individuals to join our team at Good Games as Retail Assistants. In this versatile role, you’ll be at the forefront of both front and back-end operations, contributing to the vibrant atmosphere of our retail / organised play spaces.

Skills & Experience

Customer Service

• You’ll need to be aware of the store’s procedures and policies so that you can answer customer enquiries.
• You’ll need to be confident in greeting customers and selling to them in appropriate ways.
• You will also need to help customers find items on the Sales Floor. The sales floor of most shops is constantly rotating based on current stock and promotions.
• Retail Assistants have to be aware of each product’s location and maintain product knowledge for items sold in the shop.
• Inform customers of current promotions. You’ll be part of the shop’s sales force. You must maintain knowledge of the current promotions and ensure every customer you interact with is aware of the promotions.

Process and Back Stock Shipment

• At Good Games, Retail Assistants work on the stock team to receive shipments each day. Part of these duties will include scanning in the boxes and processing the products based on company standards.

Perform Opening and Closing Housekeeping Tasks

• You’ll be performing basic housekeeping tasks necessary to get a store back in shape after a day of business. This includes windexing windows and mirrors, dusting fixtures, and vacuuming/mopping the shop floor amongst other cleaning. It also involves restocking the shop floor, and ensuring all products are merchandised according to company standards.

Perks

• You get to work in one of the most exciting and fun industries in the world!
• Learn on the job, and skill up in one of the most dynamic markets in the world; trading card games
• Flexible work hours

Apply Now

We’re chasing a charismatic, thorough, hardworking gamer to come onboard on a casual basis, with a focus on running events, engaging with customers, and to be a part of our growing store!

If you think you’ve got the personality to impress us and our players, please submit a resume to rockingham@goodgames.com.au, with the subject “Casual Shop Assistant Application”, or drop it off in-store. Applications close Friday June 27.